Processor: Intel(R) Core(TM)2 Quad CPU Q9550 2.83GHz, Intel64 Family 6 Model 23 Stepping 10 OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit Tech Support Guy System Info Utility version 1.0.0.2 Carbonite seems to be working fine.Īt about the same time.I started noticing Not Responding events with a variety of programs. I also have Carbonite which also makes an image of C: and saves it on the P: drive - paused Carbonite and Windows Backup still gives 0x8007042d.Ĭarbonite was installed about the time Acronis was uninstalled. I removed all the Acronis entries in the registry, ran their fix utility, etc. I suspect the problem started when I installed or uninstalled Acronis backup software 2011 Home flavor. (0x8007042d)'.Ĭhecked Volume shadow copy service right after the launch failure and it shows the service is running. Error says, 'Tha backup application could not start due to an internal error: The service did not start due to a logon failure. The error says, 'Windows Backup Troubleshooting options - Check your backup - The service could not start due to a logon failure - Backup location D: - error code 0x8007042dĪfter formatting D: the Backup function gave me the error when I tried to launch Backup, so at the moment I can't even start the backup.

When I run Windows Backup to save an image to the D: drive (have not tried other drives) I get 0x8007042d after it has run about 12% of the job.

Windows 7 backup not working